Our shipping office will be closed from December 23rd, reopening January 9th. Online orders placed during this period will be shipped January 9th.
Our Brisbane store will also be closed during this holiday period, orders selected for pick up will be available to collect from January 9th.
Free shipping on all orders over $100.00 .
Christmas 2016 ordering. We highly recommending placing WA, NT or rural orders needed for Christmas day before the 5th of December. Past experience has shown us that orders shipped to these destinations from Brisbane after this date, may or may not arrive in time for Christmas.
From our end, the majority of orders are shipped within 24 business hours during December.
After orders leave our store they are in the hands of several courier companies we use, or Australia post, and delivery times during peak season are unfortunately beyond our control.
In-store pick up is also available.
For all orders under 5kg, shipping is charged at $8 to $13, depending on what state you're in. Heavy goods shipping, for items 5kg and over is charged between $8 and $20 depending on location.
Please note: To keep our shipping costs as low as possible, and so orders are shipped with insurance, we use a courier for the majority of deliveries. This means we cannot ship to a PO box or parcel locker, as a signature is required on delivery.
We endeavour to maintain only in-stock items available for sale in our online store, so shipping will always be prompt. The majority of orders shipped by courier the next business day. If you require express shipping, please contact us.
High value orders. For orders of significant value further customer / card authorisation may be required before your order ships. This helps us protect against fraudulent transactions, keeping the costs down across our range. We appreciate your understanding on this matter.